Having graduated from the Universities of Surrey and Birmingham, Andrew has worked in the Hotel and Catering Industry for the whole of his career, with Queens Moat Houses, HCTC and Allied Domecq before starting as a Training Provider.

Whilst many of the courses and activities are designed for the exact requirements of clients to meet their needs, there are a number of packages that can be delivered through professional bodies. A full range of activities are shown below.

First Aid
It is a legal requirement for every company to undertake the training of staff to a level that meets the needs of the Health and Safety (First Aid) Regulations 1981.

HSE First Aid at Work Course - 4 Days
HSE First Aid at Work Course Refresher - 2 Days
HSE Appointed Persons First Aid Course - 1 Day
Baby and Child First Aid - ½ Day

Course content will include: Aims & principles, life support, unconscious casualties, wounds, fractures and soft tissue injuries, burns, poisoning and eye injuries, disorders of circulation and respiration, prevention of infection and legal record keeping.

Food Safety
Each and every Company involved in food handling has a duty to ensure that all staff are fully trained and supervised in food hygiene issues. Failure to do so may result in illness, prosecution and in some cases even death. Course are registered with the Royal Society for Promotion of Health or the Chartered Institute of Environmental Health.

Foundation Food Hygiene Course - 1 Day Intermediate Food Hygiene Certificate - 4 days

Course content will include: Legal obligations, cross contamination, personal hygiene, types of bacteria and causes, temperature controls, effective cleaning, pest control and elements of planning and design.

Health and Safety
The impact of the Health and Safety at Work Act affects all aspects of business and work schedules. By working with clients to establish risk assessments, systems of work are established and backed up by onsite training and regular coaching

Systems have been implemented to cover crowd safety, emergency planning, construction of temporary buildings, fire evacuations, use of chemicals and cleaning systems both in fixed sites as well as Pop Concerts and major Exhibitions

Employment Legislation
These day's managers need to make decisions every day that are impacted by the increase in regulations and legislation. As well as offering training courses and workshops for Managers on Employment, many clients use the telephone support service where issues can be discussed prior to making decisions and obtain a balanced view to make a balanced outcome.

Some of the common areas that arise are matters of employee discipline, TUPE, recruitment, job evaluation, redundancies and payments of salaries. For the smaller organisation the locum personnel service provides the ideal solution.

Management Skills

"Employees are our most valued assets."

How many times have you heard that one? If it is true, why is there continued discontent in the workplace?

The effect of not providing active management training leads directly to skill shortages and considerable expense in recruiting. Management succession is essential for all organisations and simply ensures that all concerned have the knowledge and skills needed to perform their job effectively.

Services will include Management Profiling, Workshops, Interviewing Skills, Appraisal Training, Counselling Skills, Discipline Training, Trainer Training and Negotiating Skills.

Business Evaluation

"Sales are Vanity, Profits are Sanity
and Cash is Reality"

This simple approach is the basis of all business evaluations to ascertain the effectiveness of a business. Assignments undertaken have included cash flow projections, market research, contract evaluations, profit & loss analysis and remedial evaluation for all sectors of the industry. In each case working closely with the client to meet their own objectives whilst retaining realistic achievable targets and goals, to give a return on capital employed.

Projects undertaken have included country hotels, major city financial institutions, local Government restaurants, Highlands and Islands Development Board, Isle of Man Tourist Board as well as numerous commercial contracts.

Event Management
A full service of event management can be organised from total event planning to the staffing of events, organising security and control of visitors. Each event requires different needs, but projects undertaken have included Virgin Pop Concerts, Oasis at Knebworth, Bath and West Show, What Van Live, Premier League Football as well as numerous private client events. Fully trained staff are provided for each event together with management to ensure the event runs as you would wish.